Agreement v4.2
The Service Protocol
Clear, clinical, and transparent. The agreement that empowers your global hiring journey.
Service Protocol
We provide a neural-first hiring platform. You agree to use these tools ethically and in compliance with global talent acquisition laws.
Account Integrity
You are responsible for maintaining the sanctity of your workspace and all programmatic tokens issued to your organization.
Fair Usage Edge
Our infrastructure is high-velocity. We maintain fair-usage policies to ensure parity and performance for all concurrent nodes.
Allowed vs Prohibited
Allowed Protocol
- Automated candidate screening via NSE v4.
- Integration via our authorized REST & GraphQL APIs.
- Scaling workspace across 40+ global regions.
- Utilization of AI proctoring for integrity protection.
Restricted Actions
- Reverse engineering our neural scoring logic.
- Scraping candidate data via unauthorized crawlers.
- Reselling platform access without MSP agreements.
- Circumventing mTLS security handshakes.
Reliability
Guaranteed.
We stand by our uptime. If our infrastructure falls below the committed protocol, we offer aggressive service credits as default.
99.99% Core Uptime
SLA Type II
Arbitration Ready
All disputes are handled through modern digital arbitration in London, UK, ensuring rapid resolution.